UK DOMESTIC ORDERS SHIP WITHIN 10 BUSINESS DAYS (TEMPORARY DELAYS DUE TO HOLIDAY SEASON)
INTERNATIONAL ORDERS SHIP WITHIN 12 BUSINESS DAYS (TEMPORARY DELAYS DUE TO HOLIDAY SEASON)

IT IS THE CUSTOMER’S RESPONSIBILITY TO PAY IMPORT TAXES.
IMPORT DUTIES AND TAXES MAY VARY, LOST IN ALLURÉ IS UNABLE TO CONTROL OR PREDICT THE AMOUNT.
CUSTOMERS FROM THE UNITED KINGDOM WILL NOT INCUR IMPORT DUTIES, AS WE SHIP SOLELY FROM WITHIN THE COUNTRY.

Please keep in mind that overseas goods may take longer to arrive owing to customs procedures in your country.

NO REFUNDS - SALES ARE FINAL

RETURNS

IF YOU HAPPEN TO RECEIVE AN ITEM THAT IS INACCURATE OR DAMAGED, PLEASE GET IN TOUCH WITH US WITHIN 7 DAYS OF RECEIVING YOUR ORDER. WE WILL THEN ARRANGE FOR AN EXCHANGE OF YOUR ORDER.

IF THE ITEM TO BE RETURNED IS OUT OF STOCK, A REFUND WILL BE PROVIDED. KINDLY NOTE THAT THE REFUND MAY TAKE UP TO 7 BUSINESS DAYS TO BE PROCESSED AND DISPLAYED IN YOUR ACCOUNT. SHIPPING COSTS ARE COVERED FOR DAMAGED AND INACCURATE ORDERS.

LOST IN ALLURÉ RESERVES THE PREROGATIVE TO DECLINE RETURNS OR EXCHANGES THAT FAIL TO ADHERE TO OUR OFFICIALLY DECLARED RETURN AND EXCHANGE POLICY.